Shipping & Delivery Information
Shipping & Delivery Information
Black Hat Pixels - A division of The Legacy LLC
Made-to-Order Custom Products
Worldwide Shipping Available
📦 Processing Times
All Black Hat Pixels products are custom-made to order, ensuring each piece meets our quality standards and your specific requirements.
⏱️ Standard Processing: 3-5 business days
🚀 Rush Processing: 1-2 business days (additional fee applies)
- Design Review: 24-48 hours for custom artwork approval
- Production: 2-4 business days after approval
- Quality Check: All items inspected before shipping
- Packaging: Secure, eco-friendly packaging for safe delivery
🇺🇸 United States Shipping
Domestic Shipping Options
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Ground | 5-7 business days | $4.99 - $8.99 |
| Expedited | 3-4 business days | $9.99 - $14.99 |
| Express | 1-2 business days | $19.99 - $29.99 |
🎉 FREE SHIPPING: Orders over $75 qualify for free standard shipping within the US!
🌍 International Shipping
We're proud to ship Black Hat Pixels products worldwide! International shipping rates and delivery times vary by destination.
International Zones & Delivery Times
| Region | Delivery Time | Starting Cost |
|---|---|---|
| Canada | 7-14 business days | $12.99 |
| Europe (EU) | 10-21 business days | $15.99 |
| Australia & New Zealand | 12-25 business days | $18.99 |
| Asia | 10-21 business days | $16.99 |
| Rest of World | 15-30 business days | $19.99 |
International Shipping Notes
- Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country
- Tracking: Full tracking provided for all international shipments
- Restricted Items: Some products may have shipping restrictions to certain countries
- Address Accuracy: Please ensure your shipping address is complete and accurate to avoid delays
📋 Order Tracking & Updates
Stay informed about your Black Hat Pixels order every step of the way:
📧 Email Updates
Automatic notifications for order confirmation, production start, and shipping
🔍 Order Tracking
Real-time tracking numbers provided once your order ships
📞 Shipping Support
Questions about your shipment? We're here to help!
- Order Issues: Contact us within 48 hours of delivery for damaged or missing items
- Delivery Problems: We'll work with carriers to resolve any shipping issues
- Address Changes: Must be requested within 2 hours of order placement
- Rush Orders: Contact us for expedited processing options
⚠️ Important Shipping Information
Please Note:
- PO Boxes may have limited shipping options
- Remote or rural areas may experience extended delivery times
- Holiday seasons may affect processing and shipping times
- Weather conditions may cause shipping delays beyond our control
- Signature confirmation may be required for high-value orders
🌱 Sustainable Packaging
Black Hat Pixels is committed to environmental responsibility:
- Eco-Friendly Materials: Recyclable and biodegradable packaging materials
- Minimal Packaging: Right-sized boxes to reduce waste and shipping costs
- Reusable Elements: Packaging designed for potential reuse
- Carbon Conscious: Optimized shipping routes to reduce environmental impact
Need Shipping Help?
Black Hat Pixels Shipping Support
A division of The Legacy LLC
Email: shipping@blackhatpixels.com
Phone: +1 (555) BHP-SHIP
Website: www.blackhatpixels.com
Monday - Friday: 9 AM - 6 PM PST | Saturday: 10 AM - 4 PM PST
Last updated: August 26, 2025 | © 2025 The Legacy LLC. All rights reserved.