Shipping & Delivery Information

Shipping & Delivery Information

Worldwide shipping for Black Hat Pixels custom products

Black Hat Pixels - A division of The Legacy LLC
Made-to-Order Custom Products
Worldwide Shipping Available

📦 Processing Times

All Black Hat Pixels products are custom-made to order, ensuring each piece meets our quality standards and your specific requirements.

⏱️ Standard Processing: 3-5 business days
🚀 Rush Processing: 1-2 business days (additional fee applies)
🎨

Design Review

Custom artwork submissions are reviewed within 24–48 hours. Our team checks for alignment with your vision, technical precision, and brand consistency before final approval. Whether it’s a one-off concept or part of a larger campaign, we ensure every design meets the Black Hat Pixels standard—bold, clean, and ready to build on.

⚙️

Production

Once your project is approved, we move fast. Standard production time is 2–4 business days, depending on complexity and volume. Every item is crafted with precision—whether it’s a one-off concept or a full product run. We balance speed with quality to ensure your gear is built right and delivered on point.

Quality Check

Every item undergoes a hands-on inspection before shipping—no shortcuts, no compromises. We verify product integrity, finish quality, and packaging precision to ensure your gear arrives flawless and ready to perform. It’s part of our commitment to delivering design that’s not just bold, but built right.

📦

Packaging

Every order ships in secure, impact-resistant packaging designed to protect your gear in transit. We use eco-conscious materials that balance durability with sustainability—because bold design shouldn’t come at the planet’s expense. Whether it’s a single case or a full tech haul, your delivery arrives safe, sharp, and ready to impress.

🇺🇸 United States Shipping

Domestic Shipping Options

Shipping Method Delivery Time Cost
Standard Ground 5-7 business days $4.99 - $8.99
Expedited 3-4 business days $9.99 - $14.99
Express 1-2 business days $19.99 - $29.99
🎉 FREE SHIPPING: Orders over $75 qualify for free standard shipping within the US!

🌍 International Shipping

We're proud to ship Black Hat Pixels products worldwide! International shipping rates and delivery times vary by destination.

International Zones & Delivery Times

Region Delivery Time Starting Cost
Canada 7-14 business days $12.99
Europe (EU) 10-21 business days $15.99
Australia & New Zealand 12-25 business days $18.99
Asia 10-21 business days $16.99
Rest of World 15-30 business days $19.99

International Shipping Notes

  • Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country
  • Tracking: Full tracking provided for all international shipments
  • Restricted Items: Some products may have shipping restrictions to certain countries
  • Address Accuracy: Please ensure your shipping address is complete and accurate to avoid delays

📋 Order Tracking & Updates

Stay informed about your Black Hat Pixels order every step of the way:

📧 Email Updates

Automatic notifications for order confirmation, production start, and shipping

🔍 Order Tracking

Real-time tracking numbers provided once your order ships

📞 Shipping Support

Questions about your shipment? We're here to help!

  • Order Issues: Contact us within 48 hours of delivery for damaged or missing items
  • Delivery Problems: We'll work with carriers to resolve any shipping issues
  • Address Changes: Must be requested within 2 hours of order placement
  • Rush Orders: Contact us for expedited processing options

⚠️ Important Shipping Information

Please Note:

  • PO Boxes may have limited shipping options
  • Remote or rural areas may experience extended delivery times
  • Holiday seasons may affect processing and shipping times
  • Weather conditions may cause shipping delays beyond our control
  • Signature confirmation may be required for high-value orders

🌱 Sustainable Packaging

Black Hat Pixels is committed to environmental responsibility:

  • Eco-Friendly Materials: Recyclable and biodegradable packaging materials
  • Minimal Packaging: Right-sized boxes to reduce waste and shipping costs
  • Reusable Elements: Packaging designed for potential reuse
  • Carbon Conscious: Optimized shipping routes to reduce environmental impact

Need Shipping Help?

Black Hat Pixels Shipping Support
A division of The Legacy LLC
Email: info@blackhatpixels.com
Website: www.blackhatpixels.com

Monday - Friday: 9 AM - 6 PM PST

Last updated: August 26, 2025 | © 2025 The Legacy LLC. All rights reserved.