Shipping & Delivery Information
Shipping & Delivery Information
Worldwide shipping for Black Hat Pixels custom products
Black Hat Pixels - A division of The Legacy LLC
Made-to-Order Custom Products
Worldwide Shipping Available
📦 Processing Times
All Black Hat Pixels products are custom-made to order, ensuring each piece meets our quality standards and your specific requirements.
🚀 Rush Processing: 1-2 business days (additional fee applies)
Design Review
Custom artwork submissions are reviewed within 24–48 hours. Our team checks for alignment with your vision, technical precision, and brand consistency before final approval. Whether it’s a one-off concept or part of a larger campaign, we ensure every design meets the Black Hat Pixels standard—bold, clean, and ready to build on.
Production
Once your project is approved, we move fast. Standard production time is 2–4 business days, depending on complexity and volume. Every item is crafted with precision—whether it’s a one-off concept or a full product run. We balance speed with quality to ensure your gear is built right and delivered on point.
Quality Check
Every item undergoes a hands-on inspection before shipping—no shortcuts, no compromises. We verify product integrity, finish quality, and packaging precision to ensure your gear arrives flawless and ready to perform. It’s part of our commitment to delivering design that’s not just bold, but built right.
Packaging
Every order ships in secure, impact-resistant packaging designed to protect your gear in transit. We use eco-conscious materials that balance durability with sustainability—because bold design shouldn’t come at the planet’s expense. Whether it’s a single case or a full tech haul, your delivery arrives safe, sharp, and ready to impress.
🇺🇸 United States Shipping
Domestic Shipping Options
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Ground | 5-7 business days | $4.99 - $8.99 |
| Expedited | 3-4 business days | $9.99 - $14.99 |
| Express | 1-2 business days | $19.99 - $29.99 |
🌍 International Shipping
We're proud to ship Black Hat Pixels products worldwide! International shipping rates and delivery times vary by destination.
International Zones & Delivery Times
| Region | Delivery Time | Starting Cost |
|---|---|---|
| Canada | 7-14 business days | $12.99 |
| Europe (EU) | 10-21 business days | $15.99 |
| Australia & New Zealand | 12-25 business days | $18.99 |
| Asia | 10-21 business days | $16.99 |
| Rest of World | 15-30 business days | $19.99 |
International Shipping Notes
- Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country
- Tracking: Full tracking provided for all international shipments
- Restricted Items: Some products may have shipping restrictions to certain countries
- Address Accuracy: Please ensure your shipping address is complete and accurate to avoid delays
📋 Order Tracking & Updates
Stay informed about your Black Hat Pixels order every step of the way:
📧 Email Updates
Automatic notifications for order confirmation, production start, and shipping
🔍 Order Tracking
Real-time tracking numbers provided once your order ships
📞 Shipping Support
Questions about your shipment? We're here to help!
- Order Issues: Contact us within 48 hours of delivery for damaged or missing items
- Delivery Problems: We'll work with carriers to resolve any shipping issues
- Address Changes: Must be requested within 2 hours of order placement
- Rush Orders: Contact us for expedited processing options
⚠️ Important Shipping Information
Please Note:
- PO Boxes may have limited shipping options
- Remote or rural areas may experience extended delivery times
- Holiday seasons may affect processing and shipping times
- Weather conditions may cause shipping delays beyond our control
- Signature confirmation may be required for high-value orders
🌱 Sustainable Packaging
Black Hat Pixels is committed to environmental responsibility:
- Eco-Friendly Materials: Recyclable and biodegradable packaging materials
- Minimal Packaging: Right-sized boxes to reduce waste and shipping costs
- Reusable Elements: Packaging designed for potential reuse
- Carbon Conscious: Optimized shipping routes to reduce environmental impact
Need Shipping Help?
Black Hat Pixels Shipping Support
A division of The Legacy LLC
Email: info@blackhatpixels.com
Website: www.blackhatpixels.com
Monday - Friday: 9 AM - 6 PM PST
Last updated: August 26, 2025 | © 2025 The Legacy LLC. All rights reserved.